Privacy Policy
Last Updated: October 13, 2025
1. Introduction
Athenia Creative Services, LLC (“Athenia,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our websites, platforms, products, and services—including but not limited to Indie Author Magazine, Indie Author Training, Indie Author Tools, Direct2Readers, and AuthorAutomations.com (collectively, the “Services”).
By using our Services, you consent to this Privacy Policy.
2. Information We Collect
We collect both personal and non-personal data to provide, improve, and personalize our Services.
a. Information You Provide
- Contact Information: Name, email address, postal address, phone number.
- Account Information: Login credentials and profile details.
- Payment Information: Billing address, payment method, and transaction details (processed securely through third parties).
- User Content: Comments, reviews, submissions, or participation in events, forums, and trainings.
- Professional Information: Author bios, publishing credentials, and service listings.
b. Information Automatically Collected
- Usage Data: IP address, browser type, device type, pages viewed, and access times.
- Cookies & Tracking: Used to remember preferences and analyze usage patterns.
- Analytics Data: Collected via tools like Google Analytics or Meta Pixel.
c. Information from Third Parties
We may receive limited data from partners such as:
- Payment processors
- Analytics and advertising platforms
- Social media accounts (if connected)
3. How We Use Your Information
We process your data to:
- Provide and maintain our Services.
- Process payments, subscriptions, and fulfill orders.
- Communicate important updates, marketing, or newsletters.
- Personalize your experience across our platforms.
- Detect fraud and maintain platform security.
- Comply with legal and regulatory requirements.
4. Sharing Your Information
We do not sell your personal data. We may share limited information with:
- Service Providers: For hosting, analytics, marketing, and payment processing.
- Affiliated Brands: Within the Athenia Creative Services family of brands.
- Legal Authorities: If required by law or to protect our rights.
- Business Transfers: In case of mergers or acquisitions.
5. Data Retention
We retain your personal data only as long as necessary to provide our Services or comply with legal obligations. Data no longer required is securely deleted or anonymized.
6. Your Rights and Choices
You have rights regarding your personal data:
- Access, correct, or delete your data.
- Withdraw consent or object to specific uses.
- Opt out of marketing emails at any time.
- Request a copy of your data in a portable format.
Contact [email protected] to exercise these rights.
7. Data Security
We use reasonable physical, administrative, and technical safeguards to protect your information. However, no online service is 100% secure.
8. International Data Transfers
Data collected may be transferred to and processed in the United States. If you are located in the EU/EEA or UK, we ensure compliance with GDPR data transfer standards through appropriate legal safeguards.
9. Children’s Privacy
Our Services are not directed toward children under 16. If we learn we’ve collected personal information from a minor, we’ll delete it promptly.
10. Third-Party Links
Our Services may contain links to external sites. We are not responsible for their privacy practices or content.
11. GDPR Compliance (European Economic Area & UK)
If you are located in the EU/EEA or UK, you have the following rights under the General Data Protection Regulation (GDPR):
- Right of Access: Obtain confirmation of data processing and access your personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): Request deletion of your data.
- Right to Restrict Processing: Limit how your data is used.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to data processing, including for direct marketing.
Legal Basis for Processing:
We process your data based on legitimate interests, consent, contract performance, and compliance with legal obligations.
To exercise your rights under GDPR, contact us at [email protected].
12. CCPA/CPRA Compliance (California Residents)
If you reside in California, you have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know: Request details about data collected and shared.
- Right to Delete: Request deletion of your personal information.
- Right to Opt-Out: Direct us not to sell or share your data.
- Right to Correct: Request correction of inaccurate information.
- Right to Non-Discrimination: You will not be penalized for exercising your rights.
To submit a CCPA/CPRA request, contact [email protected] with “CCPA Request” in the subject line.
We will verify your identity before processing your request.
13. Cookie Policy
a. What Are Cookies
Cookies are small text files stored on your device that help us improve your browsing experience, remember preferences, and analyze site usage.
b. Types of Cookies We Use
- Essential Cookies: Required for basic site operation.
- Analytics Cookies: Help us understand site performance and user interaction.
- Advertising Cookies: Used to deliver personalized ads.
- Functional Cookies: Enable personalization (e.g., remembering login details).
c. Managing Cookies
You can control or delete cookies via your browser settings. Most browsers allow you to block cookies or be notified when a site uses them.
If you disable cookies, some site features may not function properly.
d. Third-Party Cookies
We may allow trusted third parties (like Google, Facebook, or Stripe) to place cookies for analytics, advertising, or payment purposes. Each third party has its own privacy policy.
14. Updates to This Policy
We may modify this Privacy Policy periodically. The “Last Updated” date at the top indicates the latest version. Substantial changes will be communicated via email or a notice on our websites.
15. Contact Us
For privacy-related questions, concerns, or data requests, please contact:
Athenia Creative Services, LLC
6820 Apus Dr.
Sparks, NV 89436
Email: [email protected]